Harajuku’s PATCH&PLAY has launched a new experiential embroidery service to redefine clothing repair as a creative form of self-expression. Following a rebranding in April 2026, their new service aims to encourage consumers to update and extend the life of their garments. It targets both local residents and international tourists, offering a hands-on experience to sustainable fashion through upcycling and repair.

PATCH&PLAY promotes the the concept of being better than the original and better for the individual. It integrates custom embroidery and patches, so it becomes more than the conventional repair like fixing holes or adjusting sizes. This allows customers to transform mass-produced items into unique pieces. Approximately 60 per cent of the shop’s visitors are from overseas, reflecting the global interest in DIY culture that focuses on long-term use rather than disposable consumption.

The facility features four distinct areas designed to facilitate different stages of the creative process. THE LABO serves as a dedicated space for machine embroidery, where visitors can apply original logos or designs to their own items. THE DESK provides a consultation space for photo embroidery and bespoke designs created through dialogue with staff. PATCH BASE offers a selection of over 500 patches, including original designs by various creators, while BODY LABO provides base items like caps and shirts for those who do not bring their own clothing.

Specific services include photo embroidery, which converts personal memories into stitched art, and a custom consultation service that began on earlier this month. During these sessions, staff members help customers develop design ideas based on personal stories or specific aesthetic preferences. PATCH&PLAY accepts a variety of items for customisation, including T-shirts, denim, and tote bags. By involving the owner in the design and repair process, the shop fosters a deeper emotional connection between the individual and their wardrobe.
[Reference] STORY&Co. Press Release (Japanese)